Authored by Melissa Haddad on Jul 01 2019
Have you ever been working on an email or typing out a document on your computer and all of a sudden there is a power failure and you realize you just lost everything? Or have you ever saved all of your files onto your laptop without saving anything to a cloud or external hard drive and one day your laptop just won’t turn on and your files are gone never to be seen again? Do you know anyone who’s Facebook or Instagram account has been hacked? Have you ever shared a file in the cloud and all of sudden there are files missing?
I wish I could say these examples are made up, but they are not. I have experienced some of them between myself, my clients, friends and others that I know; it’s happened to them. Most recently, a client had a former employee maliciously destroy their online shared drive.
These are situations that are devastating, stressful and time consuming to fix, and in some cases, they are not able to be fixed. That comes at a (astronomically) high price. The cost could be proprietary company information for you or a client that is no longer accessible, or perhaps it’s lost client deliverables that have to be recreated which delays the timeline and deadline.
The consequences are real, and when it happens to you there is no feeling that can be described, especially when you know you could have prevented it from happening. Here are 3 Easy Steps to Protect your Information.
- Systems, Processes and Policies. You may have heard this before and really haven’t thought about it much. Having systems and processes in place that will ensure you have not missed anything when you onboard or offboard a new client or team member are essentials. Having an offboarding process will ensure if a team member leaves or is let go, all their access is removed perhaps even before they receive the bad news. Having policies in place and provided to all clients and team members will ensure there is no misunderstanding during or after a relationship has ended.
- Protect your login details. There are many login and password keepers that will allow you to share login and password information with others without actually giving them the information. LastPass is a great and secure way to do this. We use it for our business applications as well as keeping all our clients’ login and password information to ensure their team members can have access without sharing their full information.
- Backup your files. When I started my business my husband, an IT professional, set up my daily and weekly backup on an external hard drive to ensure my files are always accessible. I have started to move into using cloud storage such as Dropbox and Google Drive to ensure I have my information anywhere I go. Whether you have a PC, laptop or a Mac, backing up your files by using an external hard drive with daily backup and utilize cloud storage and a double backup only makes good sense. Also, it ensures you have access to them in any situation.
As my Father always said, “There is an easy way and a hard way, and sometimes we will only learn the hard way.” I always want to help people avoid learning the hard way and if you implement these 3 easy steps, I assure you that your information will be much more protected than it is now.
Do you need help with implementing these 3 steps? Contact us for your free Discovery Call today to find out how my team and I can help!